DEVELOPPEMENT
« The client called me every two days: could you please write an instruction manual for the App? We're not very technical... »
- Customer -
Conditionned by years on Windows
"We don't know where to click"
We were rushing to meet the deadline, building interfaces on the same day we sketched them up on the whiteboard. I simply didn’t have time to write a manual. But one day, after our first hands-on demo, the customer stopped calling. Worried, but intrigued, I picked up the phone to find out what the sudden silence was about …
In a nutshell
en un clin d'oeil
Quelques Réalisations
Service Academy
Built from the ground up for McDonald’s France, “Service Academy” has been nominated for the “best digital training app” award in the service industry
Custom Lesson Plans
Designed for 70,000 learners in 1419 restaurants, the app automatically adapts interfaces, layouts and lesson plans as needed
Learning is FUN
Aimed at young audiences, teaching is “hidden” through YouTube-style parody videos and touchscreen enabled learning games
Off-line by Design
A customer requirement for security reasons, the app still enables student tracking by printing out reports and certificates as a workaround
Outils utilisés: Articulate Storyline, Adobe Creative Suite
Concept Pédagogique, Direction Artistique, Design de l’expérience Utilisateur … la Service Academy, c’est tout KAIZEN
Lutte Contre la Fraude
Scams are becoming a recurrent problem for salespeople. Being paid on commission, they have to sign the largest number of customers possible and accusing a potential client of being a fraud is very risky. Afraid of losing the prospect, salespeople often disregard verification procedures and reprimands rarely change this behavior. After bringing us in for an internal audit, we were able to deploy an effective solution for over 2000 learners: the serious game “lutte contre la fraude”
Interactive Storytelling
The app puts itself into the learner’s shoes by enabling him/her to pick a character who has to face a parody of real-life inspired situations – thus building empathy and engagement
Detective Mode
People learn by doing, and especially failing – precisely why the simulation will jokingly mislead them if they follow their previous sales habits through a multi-branching interactive scenario
Over 600 Multimedia Files
After analyzing hundreds of real case files, we created 4 fictional prospective clients – down to their branding, legal information, appearance and social media … including voice and sound FX
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STORYTELLING INTERACTIF
Cap Projet
Projet Management training simulation proposing several interactive case studies such as a new product range launch, reorganizing one’s subcontractor network, building a quality assurance process, etc.
SET SAIL THE WAY YOU WANT
Part simulation, part interactive encyclopedia, Cap Project is both a toolbox and a playground for new project managers eager to face their everyday challenges through experimentation or study
READ IT WHEN YOU NEED IT
Problem or task-specific summary cards are easily available through our integrated search engine – enabling learners to freshen up on their know-how mere minutes before the meeting (or to have them on hand in print)
THE BEST AFTER THE TEST
Renowned for its deep learning properties as well as its technological sophistication (virtual actors, video compositing, adaptive interfaces), Cap Project has won the “Best Multimedia Product” award (CCI PARIS)
STAY THE COURSE
Esprit de Service
One of the main obstacles a motivated learner can face is actually finding the data he is looking for amongst today’s overwhelming information overload: incomprehensively structured databases, multiple (some outdated) entries, different user interfaces on every server … enter “Esprit de Service”, designed for maximum transparency and clarity
IT'S ALL IN YOUR HEAD
We applied psychology and behavioral science to build a universal framework for intuitive navigation: page scanning, visual guidance and anchoring all create an “invisible” interface through animation, color theory and other UX design best practices such as content detail layering
RESPECTING YOUR BRAND
So what happens when faced with a corporate client whose branding guidelines demand high-contrast reds everywhere and who still operates on static interfaces (or even paper)? By understanding what the client stands for, but by challenging an outdated design, we staved off revolution by embracing evolution
DIVE DEEP ON DEMAND
What makes « Esprit de Service » different is the visually designed, hierarchically structured knowledge base. By picking a topic, the learner can literally dive into as much detail as he/she wishes. And there’s treasure at the bottom: tips, tricks and carefully selected self-learning resources and links on the topic the learner chose
Outils utilisés: Articulate Storyline, Adobe Creative Suite
Concept Pédagogique, Direction Artistique, Design de l’expérience Utilisateur …
Sages-Femmes et conduites addictives
Commissioned by the french Minister of Health, “Midwifes and Addictive Behavior” had to tackle one of the most sensitive topics imaginable: teaching medical professionals how to empathically connect with pregnant, drug-addicted women in order to save their unborn children from severe disabilities or death
THE BIG BLUES
Art Direction is key when setting a specific mood: animated DNA helixes and “vector-waves” washing over the screen during menu overlays were combined with subtle “ocean sounds” to create an atmosphere of trust and intimacy
VIRTUAL SPONSORS
Designed to be used with the medical professional and the patient sitting next to each other in front of the same screen, the interface proposes video testimonials and stories on how other women have overcome this problem. The patient no longer feels alone which raises their self-esteem
BEAUTY AND BRAINS
Hidden behind its almost meditative appearance, the interface makes medical data available with an encyclopedia of content-sensitive information: definitions, medical articles, treatment suggestions, everything is just 1 click away
KCS Medical
KCS Medical
APPLIS ET SITES
direction artistique
L'UI, c'est qui vous êtes - besoin d'adapter votre charte papier au multimédia? D'un rebranding plus moderne? Ou tout simplement du "beautifuling"?
Expérience utilisateur
L'UX, c'est comment ça marche - basé sur la science cognitive et analytique, une interface UX s’adaptera aux besoins de l’utilisateur à chaque étape
HTML 5
Anytime, Anywhere, Any device - que ce soit sur smartphone, tablette ou votre ordinateur de bureau, KCS vous crée des solutions qui marchent partout
Support
Vous n'êtes jamais seul - une fois "livré", KCS sera toujours là pour vous assister avec vos mises à jour, évolutions, rebrandings ou débogages
Blended Learning
Préparez
vos sessions présentiels avec une application en ligne avant l’évènement
Assistez
vos intervenants et participants avec des applications ludoéducatives en session
SUIVEZ
l’engagement, la motivation et les progrès de vos apprenants après le séminaire
Serious Game
On apprends mieux en faisant
le Jeu c'est du Sérieux
Le principe du serious game est de mettre à disposition des environnements virtuels dans lesquelles les apprenants peuvent expérimenter, échouer et apprendre de leurs échecs sans représailles
Nulle part ailleurs qu’en France ce moyen de formation est-il plus efficace : traumatisés par des décennies de présentiel top-down, terrifié de la critique moqueuse et de l’échec public, l’apprenant français compense par un sens de l’humour très développé, un équipement technologique second seulement au Japon et un appétit pour le social média inégalé
éventail DES PRESTATIONS
Ingénierie Ludo-Pédagogique 3.0
Parce que l’apprenant doit être acteur, engagé, et motivé tout au long de son processus d’apprentissage, il est indispensable de lui proposer des dispositifs variés et qui suscitent à la fois curiosité et viralité.
Explorez
Le catalogue interactif de nos services de développement
Cliquez sur une catégorie à droite pour avoir plus d’informations sur le type de prestation proposée. Vous trouverez des listings similaires dans les rubriques Coaching et Consulting facilement accessibles avec les liens ci-dessous :
- chartes graphiques multimédias, typographie, gestion des couleurs, branding, etc.
- ergonomie des interfaces (ordinateur + smartphone)
- tests et sondages auprès des utilisateurs pour une expérience évolutive
- Ingénierie Ludo-Pédagogique 3.0
- Storyboarding, Concept Art
- Création de Widgets
- vidéos pédagogiques
- simulateurs, Serious Games
- évaluations (sommatives et formatives) ludiques et gamifiées
- outils pédagogiques favorisant l’autoapprentissage (base de connaissances, supports visuels, etc.)
- HTML 5 et full responsive (smartphone, tablette, desktop)
- LMS
- actions de formation en “présentiel augmenté” par la technologie numérique
- modernisation technique et informatique
- localisation (linguistique)
- créer l’engagement / l’adhésion des collaborateurs par leurs managers
- supports communiquant et clairs
- création et animation de communauté d’apprenants